Privacy Policy

This Privacy Notice tells you what to expect when The Farewell Flowers Directory collects and uses your personal data in accordance with the General Data Protection Regulation.   We only retain your information to the extent that we are required to do so by law.  We do NOT use your information other than to support you as a member of The Farewell Flowers Directory.  However, we are committed to ensuring that your privacy is protected. The information you provide us is used to assist us in administering your membership of The Farewell Flowers Directory and providing you with information pertinent to your membership.  Other than our legal requirement, we do not hold financial details on individuals.

WE DELETE CEASED MEMBERSHIP INFORMATION ANNUALLY IN THE MONTH OF FEBRUARY.  Information is retained for this period purely to enable members to rejoin and for us to have a record for management purposes during that period

We adhere to the principles of the Data Protection Act (DPA) and want to ensure best practice for managing information . You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/03/2024.

We use cookies on our website. 

We process your personal information in order to offer you member services and keep in touch with you.

We do not use your personal information for any other purposes without first providing you with information on that other purpose and seeking your consent if applicable; except were we are required to disclose your personal data in accordance with legislation for example in relation to the prevention and detection of crime, counter terrorism, safeguarding, legal proceedings or to protect interests of you or another.

We process your data on the basis of your membership of The Farewell Flowers Directory.

You are required to provide us with this information in order to subscribe to The Farewell Flowers Directory and appear on the map.

Processing of your information does not involve automated decision making or profiling. However, if you have expressed a particular interest when signing up to receive information from us we may contact you with information on that basis.

Can I withdraw my consent for processing:  Yes but we need it if you are going to be a member of The Farewell Flowers Directory.

Your personal information will be shared with officers/co-ordinators and administrators involved in the running Farewell Flowers, our bank (if a direct payment has been made to the bank) and any payment platform we use who act as data processors for payments.  We do not have access to or hold any financial information about you.

Data is held locally in the UK on our secure servers.  Information provided through our website is held securely in the UK on our website server provided by our data processor.  We do not hold financial information on our website, and use electronic bank transfer as our data processor for payments. We use Mailchimp as our data processor for newsletters and are signed up to the Mailchimp EU/EAA data processing agreement allowing for information to be securely transferred to the USA.

Websites: we have one website, www.farewellflowers.co.uk our principal membership website.

Our website may contain links to other websites of interest and to social media websites.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights: you have the right to access the personal data we hold about you; to request we rectify or erase your personal data; to object to or restrict processing in certain circumstances; and a right of data portability in certain circumstances.

Complaints: if you are dissatisfied with how we have processed your personal data you can contact us to request an internal review.  If you are dissatisfied with the outcome of the internal review, you have the right to appeal directly to the Information Commissioner for an independent review. https://ico.org.uk/concerns/